Company Policies

Payment Options

Payment is due in full upon completion of services.

• Cash, cashier's checks, and money orders accepted
• Credit cards accepted (4.35% processing fee)
• Personal and business checks accepted

Cancellations

• 72-hour notice required
• Less than 24 hours = 3-hour minimum charge
• Deposits are non-refundable
• Same-day cancellations may include trip fees

Packing & Handling

• Items not packed by us are not covered
• No transport of valuables (cash, jewelry, weapons)
• Electronics must be unplugged and boxed
• Glass items must be properly packed or may be refused
• Packing services must be scheduled in advance

Furniture & Appliances

• IKEA/particle board furniture must be emptied
• No disassembly/reassembly of such items
• Washer requires stabilizing bolts
• TV mounting/unmounting not included